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FAQ
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1. Which gases can this detector detect?
Natural gas (methane CH₄), propane, LPG (liquefied petroleum gas), methane, biogas
2. In which places is it suitable for installation?
Home kitchens, restaurants, commercial kitchens, boiler rooms, campers, warehouses, etc. - indoor scenarios where there is a risk of gas leakage.
3. What APP is used for control? How to download?
Newmen companion App (search "Newmen" on Google Play) or scan the QR code.
Other Questions
4. Which mobile phone systems are supported? Can the device be shared among multiple users?
iOS / Android; supports sharing the same device among family members.
5. Which products can the APP be linked with?
The APP can be linked with Water Leak Detectors, Gas Leak Detectors, Thermometer & Hygrometers, Smart Valve Controllers,WiFi Smart Cameras.
6. How is the 30-day free replacement policy implemented?
Free replacement due to product quality issues within 30 days from receipt, shipping cost borne by the merchant.
Customer Service
Average answer time: 24h.
Free replacement
Product quality problem, free replace within 30 days.
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